Classic Outlook

In Classic Outlook all Shared Mailboxes you have access to will appear automatically on the left hand side of the screen. If you have just been added to a mailbox you may have to quit Outlook and open again (or reboot your PC) to see the new Mailbox.


New Outlook

If you are running New Outlook your shared mailboxes must be manually added the first time you access them.

  1. In Mail, in the left folder pane, right-click your account name, then select Add shared folder or mailbox.

  2. In the Add shared folder or mailbox dialog, type the name or email address of someone who has shared a mailbox with you, and then select Add.

The shared mailbox will then appear in your Folder list on the left.